Avis client de Motostorm.it
Calculé à partir de 31336 avis
Evaluations clients
Hello, we are very sorry for any problems that you have had with your order. Please check your inbox you will soon be contacted by customer service.
Avis client
Received the C5 helmet and SC2 communication system in a timely matter. Turns out the SC2 system is not working (no audio whatsoever). Been trying several tomes for almost a week to get a response via email, with 0 response. I have a useless communication system with no way to resolve.
Hello, we are very sorry for the delay with our reply. You have been contacted by customer service. Please check you inbox. We will risolve any problems that you are having.
Avis client
Terrible service. A 3 day delivery took nearly 3 weeks with no updates, would not recommend
We are sorry for any inconvenience caused. Uk customs clearance can sometmies suffer backlog.
Avis client
It doesn’t work! And the costumer care it doesn’t answer to you!
Hello, the email you sent arrived on Saturday and our offices are closed on the weekend.
You will receive shortly an email with indications on how to proceed.
Avis client
Not told that on top of the purchase price & delivery charges we would have a further £70 to pay UPS in export fees
We indicate both in the website and in the confirmation email the customer receives after the purchase has been finalized - that customers outside of the EU might be subjected to custom charges.
We reccomend contacting us beforehand to check if your Country is one of them so we can help you place the order.
Avis client
Advertised 7day delivery. Took 5 weeks.
Hello, we shipped only a few days later than the estimated date of shipping, unfortunately it was the courier that had a delay in delivering. We are very sorry for this. Hopefully you are enjoying your product.
Avis client
I ordered an item that was listed as “in stock” but it shipped after 3 months. I had to write multiple emails to ask for it. Once they shipped it after such long delays, they sent the wrong item. So I never received the actual item ai ordered. I have emailed yet again to ask for return instructions and have not heard back from them. Avoid ordering from this vendor if you actually want your orders. Find some local company that is reliable. This has been a waste of time and money for me.
Hello, I'm sorry that the exhaust you ordered suffered of a delay in production, we kept you informed about this situation. At the moment we are in contact with the manufacturer to help you. We will do our best to update you as soon as possible.
Avis client
Inventory information differs between what is shown on the site and what is actually available.
hello, I'm sorry that one of the items was not immediately avaiable, it's a busy period for the manufacturers and sometims there can be delays. In this case we always help to find the best solution for our customers.
Avis client
Purtroppo come temevo la consegna non è andata a buon fine perché il citofono non funziona e i corrieri non perdono tempo a leggere le note.... buona Pasqua!
Buon giorno, ci dispiace molto, abbiamo dato istruzioni al corriere di riconsegnare allo stesso indirizzo, con Suo numero di telefono da chiamare. Li abbiamo avvisati che il citofono non funziona. Dovrebbe andare a buon fine questa volta. Cordiali Saluti
Avis client
Still haven’t received the item, getting concerned.
Hi, we have shipped your order on the 07th, it seems there are delays in delivery due to customs. we have asked more information to the transport company. we will let you know by email. we apologize for the long lead time in your delivery. Kind regards
Informations Motostorm.it
Description :
Abbigliamento moto, accessori moto, caschi, giacche e stivali delle migliori marche: Arai, Spidi, Alpinestars, Dainese, Shoei.
Adresse :
motostorm
Largo Centro Studi 11
47833, Morciano di Romagna
Largo Centro Studi 11
47833, Morciano di Romagna
Website :
Contact :
info@motostorm.it
Représentant autorisé :
motostorm
Statut :
à jour
Nombre d'avis :
31336
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Avis-Verifies est géré par une société indépendante récoltant les avis des clients des e-commerçants après une commande. Son but est de vous aider à distinguer les e-commerçants les plus fiables.Voir plus
Avis client
2 / 5
suite à une commande du 22/04/2022 11:00
from motostorm.it/en